Privacy policy

Use of the personal data collected

1-Comments

When you leave a comment on our website, the data entered in the comment form, but also your IP address and your browser's user agent, are collected to help us detect unwanted comments.

An anonymised string created from your email address (also called a hash) may be sent to the Gravatar service to check whether you use it. The Gravatar service's privacy notice is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible publicly next to your comment.

2-Cookies

If you post a comment on our site, you will be offered the option of saving your name, email address and website in cookies. This is solely for your comfort, so that you do not have to enter these details again if you post another comment later. These cookies expire after one year.

If you have an account and you sign in to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It contains no personal data and is deleted automatically when you close your browser.

When you sign in, we will set a number of cookies to record your login information and your screen preferences. A login cookie lasts two days, and a screen-option cookie lasts one year. If you tick "Remember me", your login cookie will be kept for two weeks. If you sign out of your account, the login cookie will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data. It simply indicates the article ID you have just edited. It expires after one day.

3-Content embedded from other sites

Articles on this site may include embedded content (for example videos, images, articles…). Embedded content from other sites behaves in exactly the same way as if the visitor had gone to that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interaction with this embedded content if you have an account signed in on their site.

Use and transfer of your personal data

1-Type of data

We collect all the information you provide on the Website (for example in the "contact" forms, while browsing), or by any other means, including the sending of emails, in particular your surname, first name, address, telephone number and email address.

Subject to your express agreement, where you have ticked the box provided for this purpose on the data-collection form or on any other document, in particular a contractual one, involving the collection and processing of your data, we use your data to send you information about our product and service offers and about our news.

If you have enabled the geolocation of your phone, we will be able, subject to your rights, to highlight services or to offer you deals adapted to your geographical position.

Furthermore, we reserve the right to gather and publish generic information relating to the profiles of visitors to our Website, without however, through the use of a suitable anonymisation process, indicating identifying data such as the names and addresses of visitors.

We may also collect statistical information in order to know how visitors use the Website (frequency of consultation of the various pages of the site, sales statistics and origin of the visitors to the Website, etc.).

Information relating to visitor profiles is kept and will only be used internally.

2-Purpose of the collection

We use your data to answer your requests and to allow you to benefit from our services such as: requesting information about our product and service offers, the publication of your reviews, the sending of a quotation, invoicing, or the drawing up of a client file.

3-Storage periods for your data

If you leave a comment, the comment and its metadata are kept indefinitely. This allows us to recognise and automatically approve follow-up comments instead of leaving them in the moderation queue.

For users who register on our site (where this is possible), we also store the personal data indicated in their profile. All users can see, modify or delete their personal information at any time (except their username). Site managers can also see and modify this information.

We may keep your marketing data for a maximum of 3 years and your data relating to the invoicing of orders for a maximum of 6 years, unless you exercise your right of deletion.

4- Who has access to your data?

Our internal department is authorised to process your data in order to answer your requests and for the proper functioning of the services offered on the Website.

5 – The rights you have over your data

Within the limits and reservations provided by law, you have rights over the data concerning you (articles 15 to 20 of the GDPR). These rights are:

– the right to obtain confirmation that your data are indeed being processed and the manner in which they are processed.
– the right of access to your data.
– the right to rectify data that is inaccurate or incomplete.
– the right to request the erasure of data that no longer needs to be kept.
– the right to decide the fate of your data post-mortem, through a third party of trust certified by the CNIL.
– the right to the restriction of the processing of your data if your data were being used
– the right to be notified of updates to your data.
– the right to the portability of the data you have provided by automated means.
– the right to object on legitimate grounds to the processing of your data, or simply to commercial prospecting.
To exercise these rights, you must prove your identity and make the request by email to our contact address.

6-Location and transfer of data

As a principle, your data are kept in France and remain with us and our host. None of the data processed and collected is transferred to a third country outside the European Union, or to a country that does not offer a level of protection considered adequate by the European Commission.

Visitors' comments may be checked using an automated service for the detection of unwanted comments.

Additional information

1- The protection of your data

In accordance with the Data Processing and Freedoms Act and the GDPR, we implement appropriate technical and organisational measures to guarantee a level of security adapted to the risk and allowing us in particular to prevent the destruction, loss, alteration, unauthorised disclosure, or unauthorised access to your Data.

We take all useful precautions to preserve the confidentiality and security of the personal data processed and to prevent it being distorted, damaged, destroyed, or accessed by unauthorised third parties. Technical and organisational security measures in line with the state of the art, in particular as regards information systems, have been put in place. However, the company does not control all the risks linked to the operation of the internet and draws visitors' attention to the possible risks inherent in its use and operation.

2- Procedures implemented in the event of a data breach

In the event of a data breach, everyone appearing in our files will be informed immediately by email. In addition, we will do everything possible to find the cause of the breach and to stop it as quickly as possible.

3-The CNIL

We have completed the prior formalities by the Data Processing and Freedoms Act with the CNIL: declaration No. 2145941 v1 dated 25 January 2018.

We remind you that you may contact the CNIL directly on its website https://www.cnil.fr/fr/agir or by post at the following address: Commission Nationale de l'Informatique et des Libertés, 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.

4-BlocTel

We inform you of the existence of the telephone marketing opt-out list "Bloctel", on which you can register here: https://conso.bloctel.fr/